For customers who have a need for additional application management services alongside the NetX hosted service NetDialog offers the NetDialog Service Center (NSC) services. The NSC services deliver Managed services to customers. By using our NSC, you extend your existing team with a wide range of services that enhance quality of your team without investing in personnel.

Operational benefits:

• NSC is a truly outsourced service that requires no extra time or effort by the customer
• The NSC staff for monitors the business services, application and infrastructure service levels, monitors threshold violations, analyses events, and finds root causes
• Daily reporting on all NSC activities
• The NSC actively and autonomously monitors predefined business processes, applications and infrastructure service levels
• Today’s NetX service platform is immediately usable without any infrastructure alterations or business disturbance
• Access to NetX graphs and reporting facilities is available to all end-users alongside the possibility to call upon support at the NSC support desk
• Guaranteed available technical support

For details on our NSC service: please contact us.