NetX Service Center
For customers who have a need for additional application management
services alongside the NetX hosted service NetDialog offers the NetX
Service Center (NSC) services. The NSC services deliver Managed NetX
Operations as-a-service to the customer. By using our NSC, you extend
your existing team with a wide range of services that enhance the usage
and value of NetX without investing in personnel.
Operational benefits:
- NSC is a truly outsourced service that requires no extra time or effort by the customer
- The
NSC staff for monitors the business services, application and
infrastructure service levels, monitors threshold violations, analyses
events, and finds root causes
- Daily reporting on all NSC activities
- The NSC actively and autonomously monitors predefined business processes, applications and infrastructure service levels
- Today’s NetX™ service platform is immediately usable without any infrastructure alterations or business disturbance
- Access
to NetX™ graphs and reporting facilities is available to all end-users
alongside the possibility to call upon support at the NSC support desk
- Guaranteed available technical support
For details on our NSC service, please contact us .
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