Business Service Orchestration

All NetDialog's solutions are based on our Business Service Orchestration platform. This platform provides all facilities to deliver the specific features and functions that make up our solutions. But what exactly is Business Service Orchestration? 

Business Service Orchestration is the real-time management and automation of business applications and services in line with business goals. It enables enterprises to create and monitor business goals as opposed to IT management. And it reduces complex IT information into simple to understand business-oriented service. By focusing on business goals, we also show only those issues that are relevant to achieving those goals. All this information is used to optimize the way IT works, and therfore results in an optimized business supporting environment.

Using our Busines Service Orchestration Platform, we help our customers with:

• Optimizing the way applications and services are delivered over the network
• Getting control over the various services as well as service providers
• Providing complete insight into the behavior of applications and services 
• Managing performance of applications and services 
• Staying focussed on what is relevant

For enterprises the key advantages are:

• Support the business with clear goals, impact analysis and better performing business processes
• Better insight into cost effectiveness of infrastructure investments
• More predictable application performance
• Reduced operational costs due to increased efficiency Better management of outsourced services
• Better governance due to integrated and consistent management information
• Supports Gartner’s Real-Time Infrastructure
• Helps in moving towards Utility Computing

• Technology-independent portal for reporting on services
• Enable providers to focus on application delivery management
• Optimize the delivery of their services
  
  • Better customer retention: BSO enables providers to extend their service portfolio