Company Background

NetDialog is a privately held company that was founded in 2003 by former executives and principals from Packeteer, Nortel, Predictive Systems, and Cable & Wireless. NetDialog has an international customer base which spans the financial services, electronics, automotive and chemical sectors. It has over 35 employees, has offices in two different countries, the Netherlands and UK, and has clients from all around the world.

NetDialog’s proposition is to help customers increase business performance by exposing the complexity of a company’s IT infrastructure. Based on its proprietary methodology, Business Service Orchestration, NetDialog provides a combination of affordable software and consultancy service that gives IT departments visibility of, and allows accountability for, every piece of software, hardware and all third party services running over their network. NetDialog’s Business Service Orchestration consists of four stages:

• Monitoring of all software, services and usage across a network
• Analysis of the monitoring results
• Optimization dependent on analysis
• Provisioning of any services, hardware or software needed to optimize.

NetDialog’s services translate complex technical data into business-relevant information to help bridge the gap between IT and the business. It delivers up-to-the-minute, clear-cut information for IT managers/ CIOs to share with CFOs, the board and auditors, making it easier to align IT with business goals. Access to this kind of information enables organizations to analyze IT compliance quantify, prioritize and justify IT investments and improve the return on IT investment within 24 hours.

The NetDialog software service is delivered to customers through one of its European datacenters. This software as a service model means that customers do not have the burden of purchasing new management software, re-training IT staff, or maintenance.